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Delivery & Payment Information
🚚 Fast Order Delivery
We know you want your items quickly, and we’re here to make it happen!
📦 Dar Es Salaam Delivery
- Same-Day Delivery within Dar Es Salaam.
- Orders are usually Fulfilled in 1–3 hours depending on delivery location.
🌍 Outside Dar Es Salaam
- Orders are dispatched to your selected courier or transporter within 1–3 hours, subject to delivery location.
- You will receive your goods within 1 to 5 days. Transporters cannot always send items to other regions on the same day. They usually wait until the truck is fully loaded before traveling, then offload the goods for pick-up in your area.
Quick Delivery - Delivery by Bus 🚌
If you prefer a Faster Delivery option, we can route your goods through bus transport. This method typically takes 1 to 2 days to reach you.
However, it carries an additional fee, as bus services operate at a higher cost compared to standard truck transport. This adjustment ensures fair, transparent, and reliable service for all regions.
🗓 Delivery Schedule
- Operating Days: Monday to Saturday
- Closed: Sundays and Public Holidays
- Orders placed on non-working days will be processed the next working day.
🏬 Pickup Option
Prefer to collect your order in Dar Es Salaam? Just choose the “Pick Up” option at checkout online.
💵 Cash on Delivery (COD)
COD is not available
💳 Accepted Payment Options
We offer flexible payment methods to make your shopping experience easy and secure.
- 🏬 Pay @ Store (Lipa Dukani Kwetu)
- 🏦 Pay by Bank Transfer (Lipa na Benki)
- 📱 Pay by Mobile Money (Lipa na Simu Pesa)
- 🚚 Pay on Delivery (Only for Dar Es Salaam Region Customers)
- 💳 Pay with Credit/Debit Card (Accepted All Bank Cards)
- (Only for Dar Es Salaam Region Customers)
- 📦 Pay Before Delivery (For Customers Outside Dar Es Salaam Region)
📍 Delivery Charges for Regions in Tanzania
| Zone | Location | Charges |
|---|---|---|
| Y0 | Dar es Salaam (Up to 10 km) | FREE |
| Y1 | Dar es Salaam (Up to 15 km) | FREE |
| Y2 | Dar es Salaam (Up to 20 km) | FREE |
| Y3 | Dar es Salaam (Up to 25 km) | FREE |
| Y4 | Dar es Salaam (Up to 30 km) | FREE |
| Y5 | Dar es Salaam (Up to 35 km) | FREE |
| Y6 | Other Regions (Mkoani) in Tanzania | FREE |
| Except for Zanzibar (WhatsApp Us) | Not Free – Request a quote |
📞 WhatsApp: +255 762 772 664
📧 Email: info@HisenseShowroom.co.tz
🛡 What if My Item Arrives Damaged?
- All products are checked and tested before delivery, and we provide a video proof showing their condition before dispatch.
- If your item arrives damaged, Please report it immediately to the transporter at the time of delivery and let us know as well so we can review the situation and decide on the next steps.