Delivery, Shipping & Payment Guide
🚚 Fast Order Delivery Across Tanzania
We know you want your items quickly. Here is how we deliver to you in Dar es Salaam and all regions in Tanzania.
📦 Dar Es Salaam Delivery
- Same-Day Delivery within Dar es Salaam.
- Orders are usually fulfilled in 1–3 hours depending on your location.
- Available Monday to Saturday during working hours.
🌍 Outside Dar Es Salaam
- Orders are dispatched to your selected courier or transporter within 1–3 hours.
- You usually receive your goods within 1–5 days.
- Transporters may wait until trucks are fully loaded before traveling, then offload goods for pick-up in your area.
🏬 Pickup Option (Dar)
Prefer to collect your order yourself?
- Select “Pick Up” at checkout.
- We will prepare your order and notify you when it is ready.
- Pickup is available during our working hours.
🚌 Quick Delivery by Bus
Need your item faster upcountry? We can send your goods by bus transport.
- Typical delivery time: 1–2 days to reach your region.
- This option has an additional fee because bus services cost more than standard truck transport.
For quotes, contact us on WhatsApp: +255 762 772 664
🗓 Delivery Schedule
- Operating Days: Monday to Saturday
- Closed: Sundays and Public Holidays
- Orders placed on non-working days are processed on the next working day.
💳 Accepted Payment Options
Choose the payment method that suits you best.
🏬 Pay @ Store
Pay at our showroom when you collect your order.
Pay at our showroom when you collect your order.
🏦 Pay by Bank Transfer
Pay directly via bank transfer using our official account details.
Pay directly via bank transfer using our official account details.
📱 Pay by Mobile Money
Pay conveniently using supported mobile money services.
Pay conveniently using supported mobile money services.
💳 Credit / Debit Card
We accept major credit and debit cards.
We accept major credit and debit cards.
💵 Cash on Delivery (COD)
COD is not available at the moment. Please use another payment method.
COD is not available at the moment. Please use another payment method.
📦 Pay Before Delivery
Required for customers outside Dar es Salaam.
Required for customers outside Dar es Salaam.
📍 Delivery Charges for Regions in Tanzania
| Zone | Location | Charges |
|---|---|---|
| Y0 | Dar es Salaam (Up to 10 km) | FREE |
| Y1 | Dar es Salaam (Up to 15 km) | FREE |
| Y2 | Dar es Salaam (Up to 20 km) | FREE |
| Y3 | Dar es Salaam (Up to 25 km) | FREE |
| Y4 | Dar es Salaam (Up to 30 km) | FREE |
| Y5 | Dar es Salaam (Up to 35 km) | FREE |
| Y6 | Other Regions (Mikoani) in Tanzania | FREE |
| Except Zanzibar (WhatsApp Us) | Not Free – Request a quote |
📞 WhatsApp: +255 762 772 664
📧 Email: info@HisenseShowroom.co.tz
🛡 What if My Item Arrives Damaged?
- All products are checked and tested before delivery.
- We provide a video proof showing the condition of your item before dispatch.
- If your item arrives damaged, report it immediately to the transporter at the time of delivery and inform us so we can review and advise on the next steps.