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Return & Exchange Policy
🔄 Return & Exchange Policy
Your satisfaction matters to us. Please read our policy carefully before placing an order.
❌ Change of Mind
- We do not accept returns or exchanges once a product has been delivered.
- Please confirm your order details before completing a purchase.
📦 Damaged Goods
- All products are thoroughly tested before delivery.
- We provide a video proof of the product’s condition prior to shipping.
- If your item arrives damaged, please address the issue immediately with the transporter, as they are responsible for any damages during transit.
- Note: Most local transporters in Tanzania do not offer guarantees.
🚚 Safe Delivery Option
- If you want guaranteed safe delivery, we can arrange shipment through reliable international courier companies such as DHL or EMS.
- These services include additional protection and coverage.