Hisense 18,000BTU Inverter Cassette Type AC | AUC-18CR4SUAA

Name: Hisense 18,000BTU Inverter Cassette Type AC | AUC-18CR4SUAA
Brand: Hisense Showroom Tanzania
Price: 2450000.0 TZS
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Hisense 18,000BTU Inverter Cassette Type AC | AUC-18CR4SUAA

105 reviews

TZS 2,450,000

TZS 2,950,000

Title

1 Year Official Hisense Warranty

FREE Delivery across Tanzania

Earn 100 Points = TZS 10,000 on Next Purchase

Dar Es Salaam: Pay on Delivery

Other Regions: Pay Before Delivery

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Product Description

The Hisense 18,000BTU Cassette Type AC, also known as the AUC-18CR4SUAA, is a high-powered air conditioning unit designed for commercial or large residential spaces. Let me provide you with some key features and specifications:

Cooling Capacity: The unit has a cooling capacity of 18,000 BTU per hour, which is ideal for cooling large areas efficiently.
Cassette Type: This AC unit is a cassette type, meaning it is installed in the ceiling and distributes cool air evenly throughout the room. It offers a more discreet and stylish option compared to traditional wall-mounted units.
Energy Efficiency: The Hisense Cassette Type AC is designed to be energy-efficient, helping to reduce electricity consumption and lower energy bills.
Air Distribution: The unit ensures uniform cooling by utilizing multiple air vents that can be adjusted individually to direct airflow in different directions.
Intelligent Control: With advanced features such as a built-in timer and sleep mode, you can easily program and customize the AC's settings for optimal comfort and energy savings.
Quiet Operation: The Hisense Cassette Type AC is designed to operate quietly, allowing you to enjoy a cool and peaceful environment without excessive noise.
Remote Control: The included remote control allows you to conveniently adjust the temperature, fan speed, and other settings from anywhere in the room.

Specification		Units	Hisense
Indoor model no.		-	AUC-18UR4SSAA2
Indoor model no.		-	AUC-18UR4SAA2
Outdoor model no.		-	AUW-18U4SS
Power supply (Indoor)		V-ph-Hz	220~240-1-50
Power supply (Outdoor)		V-ph-Hz	220~240-1-50
Max. input consumption		W	2060
Max. input current		A	11,7
Cooling	Capacity	W	5200(1990 ~ 5570)
	Input	W	1680
	Current	A	7,50
	EER	W/W	3,10
Heating	Capacity	W	6200(1690~6550)
	Input	W	1820
	Current	A	8,2
	COP	W/W	3,41
Indoor fan motor	Model		YDK95-28-4-B(HS21)
	Qty		1
	Output	W	28
	Capacitor	uF	2
	Speed(Hi/Med/Lo)	r/min	980/840/720
Indoor coil	Number of rows		2
	Tube pitch(a)*row pitch(b)	mm	21x13.6
	Fin spacing	mm	1,5
	Fin type		Hydrophilic aluminium
	Tube outside dia.and type	mm	Ф7,innergroove tube
	Coil length * height * width	mm	1248x210x27.2
	Number of circuits		3
Indoor air flow Rated(Hi/Med/Lo)		m³/h	850/730/630
Indoor air flow Rated(CFM)			500/429/370
ESP	Rated	Pa	NA
ESP	Range	Pa	NA
Indoor noise level (Hi/Med/Lo)		dB(A)	47/44/41
Throttle type			NA
Indoor unit	Dimension (WxHxD)	mm	650x270x570
	Packing(WxHxD)	mm	770x310x750
	Net/Gross weight	kg	21 /25.5
Panel	Dimension (WxHxD)	mm	650x30x650
	Packing(WxHxD)	mm	730x130x730
	Net/Gross weight	kg	2.4/ 5
Design pressure （H/L）		MPa	4.15/1.6
Drainage water pipe diameter		mm	dΦ21
Refrigerant piping	Liquid side/ Gas side	mm	Φ6.35/Φ12.7(1/4’/1/2‘)
Controller			remote controller
Operation temperature		℃	16～30
Room temperature	Cooling	℃	16～30
Room temperature	Heating	℃	16～30
Qty’per 20’ /40’ /40'HQ		Indoor	147/315/384
Compressor	Model		ATN150D42UFZ
	Type		ROTARY
	Brand		GMCC
	Capacity	Btu/h	15235
	Input	W	1130
	Rated current(RLA)	A	7,8
	Refrigerant oil	ml	ESTEL OIL VG74/450
Outdoor fan motor	Model		SIC-52FV-F130-3
	Old Model		NA
	Qty		1
	Output	W	41
	Capacitor	μF	NA
	Speed	r/min	880
Outdoor coil	Number of rows		2
	Tube pitch(a)* row pitch(b)	mm	21x18.19
	Fin spacing	mm	1,5
	Fin type		Hydrophilic aluminium
	Tube outside dia.and type	mm	Φ7,innergroove tube
	Coil length * height * width	mm	840x546x36.38
	Number of circuits		4
Outdoor noise level (sound pressure)		dB(A)	50
Throttle type			EEV
Outdoor unit	Dimension(WxDxH)	mm	810×584×281
	Packing(WxDxH)	mm	940×420×640
	Net/Gross weight	kg	36/40
Refrigerant type/Quantity	Type		R410A
Refrigerant type/Quantity	Charged volume	kg	1,24
Design pressure （H/L）		MPa	4.15/1.6
Refrigerant piping	Liquid side/ Gas side	mm(inch)	Φ6.35/Φ12.7(1/4’/1/2‘)
	Max. pipe length	m	30
	Max. difference in level	m	15
Ambient temperature	Cooling	℃	-15 - 48
Ambient temperature	Heating	℃	-10 - 24
Qty’per 20’ /40’ /40'HQ		Outdoor unit	102/204/272
Qty’per 20’ /40’ /40'HQ		Indoor+Outdoor	62/130/158

Warranty Period for AC is 1 Year (12 Months) from Date of Purchase.

What's in the Box:

Manual
Remote
x2 Battery
Power Cable
Warranty Card

Note: Includes Complete Set (Pipe, Indoor Brackets etc)

Installation & Outdoor Brackets not Included.

Frequently Asked Questions (Maswali Yanayoulizwa Mara kwa Mara)

🌍 Why buy from Hisense Showroom Tanzania?

🏆 Official Distributor with 100% Genuine Hisense Products.

🛡️ Local Warranty and Service Support.

🚚 Fast delivery across Tanzania.

🤝 Wholesale and Retail for Homes and businesses.

How are you different from other Online Shops?

Many Online Stores sell Hisense alongside other Brands.

🤝 Hisense Showroom is 100% dedicated to the Hisense Brand only.

🛡️ That means deeper product knowledge, clearer warranty support, and better long-term service.

🛡 Do your Products come with Warranty?

🛡️ Yes. All Hisense Products purchased from our Official Showroom include a 1-Year Manufacturer’s Warranty from the Date of Purchase.

A Warranty Card is included with every Purchase.

🔁 Can I Return or Exchange my order if I change my mind?

We do not accept Returns or Axchanges for change of mind.

Please confirm your choice before Placing your Order.

For issues with damage or defects, see the relevant FAQ. You can also review our Return & Exchange Policy.

🚨 What should I do if my product is damaged on delivery outside Dar Es Salaam?

All items are tested before dispatch, and we keep photo/video proof before shipping.

If your product arrives damaged:

📝 Report it to the Transporter immediately at delivery time.
📸 Take clear photos or a short video immediately.
📞 Contact our Support Team on the same day of delivery so we can guide you quickly.

🚨 What should I do if my product is damaged on delivery within Dar Es Salaam?

All items are tested before dispatch, and we keep photo/video proof before delivery.

If your product arrives damaged:

✍️ Do not sign the delivery note.
📞 Contact us immediately and we will assist you.

📍 What areas can you deliver in Dar Es Salaam?

We deliver to most areas in Dar es Salaam. Same-Day delivery is available at Business Hours.

Delivery timings:

Monday - Thursday: 10:00am - 3:00pm

Friday: 10:00am - 11:00am & 3:00pm - 3:00pm

Saturday: 10:00am - 2:00pm

More details: Delivery & Payment Information.

📍 Do you deliver to Other Regions in Tanzania?

Yes. Orders to other regions are handed over to the transporter/courier within 1-3 business hours after full payment (during Business Hours).

⏱️ Delivery time depends on your location (typically 3-5 days).

Dispatch timings (to transporter/courier):

Monday - Friday: 10:00am - 3:00pm

Saturday: 10:00am - 2:00pm

More details: Delivery & Payment Information.

💳 What payment methods do you accept?

We offer multiple secure options:

🏪 Pay @ Store (Lipa Dukani Kwetu)
🏦 Bank Transfer (Lipa na Benki)
📱 Mobile Money (Lipa na Simu Pesa)
🚚 Pay on Delivery (Dar es Salaam only)
💳 Debit/Credit Cards (where available)
💳 Pay Before Delivery (customers outside Dar Es Salaam)

Full details: Delivery & Payment Information.

🏬 Can I Pick up my Order?

Yes. Choose “Pick Up” at checkout to collect from our Dar Es Salaam Showroom during business hours.

Business Hours: Contact Us.

🎁 Do the Products include Extra Accessories?

Standard accessories (for example, remotes and user manuals) are included.

Some items may include complimentary extras. Please check each product description for what’s included.

🧰 How can I get Installation Support?

Our Team is available Monday to Saturday during Business Hours.

✅ Basic installation for washing machines, dryers, and dishwashers is FREE when connecting to existing water and power points.
⚠️ Plumbing work is not included. Any new pipes, taps, or drainage must be arranged by the customer.
⚡ Cooker installation is not included and must be done by a qualified electrician.
📍 Installation service is available in Dar Es Salaam region only.

Email Us · Chat on WhatsApp · Call Us

🛠️ How can I get after-sales support?

The Hisense Service Center team is available Monday to Saturday during business hours.

Hisense Service Center (Maps)

🛒 Should I buy from Resellers in Dar Es Salaam or Other Regions?

We strongly recommend buying directly from Hisense Showroom Tanzania to ensure your product is genuine and covered by an official Tanzania local warranty.

Many resellers mix official stock (with TZ warranty) with units they import themselves that may have no warranty.

Spare parts for non-official models may not be available at our service center.