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Hisense 18,000BTU Inverter Cassette Type AC | AUC 18CR4SUAA
Hisense 18,000BTU Inverter Cassette Type AC | AUC 18CR4SUAA
Hisense 18,000BTU Inverter Cassette Type AC | AUC 18CR4SUAA
Hisense 18,000BTU Inverter Cassette Type AC | AUC 18CR4SUAA
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Hisense 18,000BTU Inverter Cassette Type AC | AUC-18CR4SUAA

105 reviews
TZS 2,450,000
TZS 2,950,000
Title

  • 1 Year Official Warranty

  • Buy & Earn 100 Points

  • Eligible for Pay on Delivery (DSM Only)

  • Eligible for Pay before Delivery (Other Regions in Tanzania)

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Product Description

The Hisense 18,000BTU Cassette Type AC, also known as the AUC-18CR4SUAA, is a high-powered air conditioning unit designed for commercial or large residential spaces. Let me provide you with some key features and specifications:


  1. Cooling Capacity: The unit has a cooling capacity of 18,000 BTU per hour, which is ideal for cooling large areas efficiently.

  2. Cassette Type: This AC unit is a cassette type, meaning it is installed in the ceiling and distributes cool air evenly throughout the room. It offers a more discreet and stylish option compared to traditional wall-mounted units.

  3. Energy Efficiency: The Hisense Cassette Type AC is designed to be energy-efficient, helping to reduce electricity consumption and lower energy bills.

  4. Air Distribution: The unit ensures uniform cooling by utilizing multiple air vents that can be adjusted individually to direct airflow in different directions.

  5. Intelligent Control: With advanced features such as a built-in timer and sleep mode, you can easily program and customize the AC's settings for optimal comfort and energy savings.

  6. Quiet Operation: The Hisense Cassette Type AC is designed to operate quietly, allowing you to enjoy a cool and peaceful environment without excessive noise.

  7. Remote Control: The included remote control allows you to conveniently adjust the temperature, fan speed, and other settings from anywhere in the room.


Specification Units Hisense
Indoor model no. - AUC-18UR4SSAA2
- AUC-18UR4SAA2
Outdoor model no. - AUW-18U4SS
Power supply      (Indoor) V-ph-Hz 220~240-1-50
Power supply      (Outdoor) V-ph-Hz 220~240-1-50
Max. input consumption   W 2060
Max. input current   A 11,7
Cooling Capacity W 5200(1990 ~ 5570)
Input W 1680
Current A 7,50
EER W/W 3,10
Heating Capacity W 6200(1690~6550)
Input W 1820
Current A 8,2
COP W/W 3,41
Indoor fan motor Model   YDK95-28-4-B(HS21)
Qty   1
Output W 28
Capacitor uF 2
Speed(Hi/Med/Lo) r/min 980/840/720
Indoor coil Number of rows   2
Tube pitch(a)*row pitch(b) mm 21x13.6
Fin spacing mm 1,5
Fin type   Hydrophilic aluminium
Tube outside dia.and type mm Ф7,innergroove tube
Coil length * height * width mm 1248x210x27.2
Number of circuits   3
Indoor air flow Rated(Hi/Med/Lo) m3/h 850/730/630
Indoor air flow Rated(CFM)   500/429/370
ESP Rated Pa NA
Range Pa NA
Indoor noise level (Hi/Med/Lo) dB(A) 47/44/41
Throttle type   NA
Indoor unit Dimension (WxHxD) mm 650x270x570
Packing(WxHxD) mm 770x310x750
Net/Gross weight kg 21 /25.5
Panel Dimension (WxHxD) mm 650x30x650
Packing(WxHxD) mm 730x130x730
Net/Gross weight kg 2.4/ 5
Design pressure （H/L） MPa 4.15/1.6
Drainage water pipe diameter mm dΦ21
Refrigerant piping Liquid side/ Gas side mm Φ6.35/Φ12.7(1/4’/1/2‘)
Controller   remote controller
Operation temperature ℃ 16～30
Room temperature Cooling ℃ 16～30
Heating ℃ 16～30
Qty’per 20’ /40’ /40'HQ Indoor 147/315/384
Compressor Model   ATN150D42UFZ
Type   ROTARY
Brand   GMCC
Capacity Btu/h 15235
Input W 1130
  Rated current(RLA) A 7,8
Refrigerant oil ml ESTEL OIL VG74/450
Outdoor fan motor Model   SIC-52FV-F130-3
Old Model   NA
Qty   1
Output W 41
Capacitor μF NA
Speed r/min 880
Outdoor coil Number of rows   2
Tube pitch(a)* row pitch(b) mm 21x18.19
Fin spacing mm 1,5
Fin type   Hydrophilic aluminium
Tube outside dia.and type mm Φ7,innergroove tube
Coil length * height * width mm 840x546x36.38
Number of circuits   4
Outdoor noise level (sound pressure) dB(A) 50
Throttle type   EEV
Outdoor unit Dimension(WxDxH) mm 810×584×281
Packing(WxDxH) mm 940×420×640
Net/Gross weight kg 36/40
Refrigerant type/Quantity Type   R410A
Charged volume kg 1,24
Design pressure （H/L） MPa 4.15/1.6
Refrigerant piping Liquid side/ Gas side mm(inch) Φ6.35/Φ12.7(1/4’/1/2‘)
Max. pipe length m 30
Max. difference in level m 15
Ambient temperature Cooling ℃ -15 - 48
Heating ℃ -10 - 24
Qty’per 20’ /40’ /40'HQ Outdoor unit 102/204/272
Qty’per 20’ /40’ /40'HQ Indoor+Outdoor 62/130/158

 

Warranty Period for AC is 1 Year (12 Months) from Date of Purchase.


What's in the Box:

  • Manual
  • Remote
  • x2 Battery
  • Power Cable
  • Warranty Card


Note: Includes Complete Set (Pipe, Indoor Brackets etc)

Installation & Outdoor Brackets not Included. 

Frequently Asked Questions (Maswali Yanayoulizwa Mara kawa Mara)

🌍 Why buy from Hisense Showroom Tanzania?

🏆 Official Distributor — 100% Authentic Hisense Products.

🛡️ Local Warranty & Service Support for Peace of Mind.

🚚 Fast Delivery across Tanzania.

🤝 Wholesale & Retail — for Homes and Businesses.

How are you Different from Other Online Shops?

Many Online Stores sell Hisense alongside other Brands.

🤝 Hisense Showroom is 100% Dedicated to Hisense Brand Only

🛡Which means deeper Expertise, clearer Warranty Support, and better Long-term Service.

🛡 Does your Products Come with Warranty?

Yes. All Hisense Products purchased from our Official Showroom include a 1 Year Manufacturer’s Warranty from the Date of Purchase.

.

A Warranty Card is included with every Purchase.

🔁 Can I Return or Exchange my Order if I change my mind?

We do not accept Returns or Exchanges for change of mind.

Please confirm your choice before Placing your Order.

For issues with Damage or Defects, see the relevant FAQ. You can also review our Return & Exchange Policy.

🚨 What should I do if my Product is damaged on Delivery Outside Dar Es Salaam?

All items are Tested before dispatch and we save Picture or Video Proof prior to Shipping.

If your product arrives damaged:

.

  • 📝 Report it to the Transporter immediately at Delivery.
  • Please take clear photos or a short video immediately and Contact our Support Team on the same day of Delivery
  • 📩 Inform us right away so we can advise you on the next steps without delay.
🚨 What should I do if my Product is damaged on delivery within Dar es Salaam?

All items are tested before dispatch and we save Picture or Video Proof prior to shipping.

If your product arrives damaged:

.

  • ✍️ Do not sign the Delivery Note.
  • 📞 Contact Us immediately and we will assist you.
📍 What areas can you Deliver in Dar Es Salaam?

We Deliver to most areas in Dar Es Salaam

.

🚗 For Dar Es Salaam, Same-Day Delivery is Available.

.

Delivery Timings:

Monday - Thursday: 10am - 3pm.

Friday: 10am - 11am & 3pm - 4pm

Saturday: 10am - 2pm

Details: Delivery & Payment Information.

📍 Do you Deliver to Other Regions in Tanzania?

Yes. Orders to other Regions are handed over to the Transporter / Courier within 1–3 Business Hours after Full Payment.

.

⏱️ Delivery time depends on your location (typically 3–5 days).

🚗 We deliver to Transporter Same-Day according to Working Hours

.

Delivery Timings:

Monday - Friday: 10am - 3pm.

Saturday: 10am - 2pm

Details: Delivery & Payment Information.

💳 What Payment Methods do you Accept?

We Offer multiple, Secure Options:

  • 🏪 Pay @ Store (Lipa Dukani Kwetu)
  • 🏦 Pay by Bank Transfer (Lipa na Benki)
  • 📱 Pay by Mobile Money (Lipa na Simu Pesa)
  • 🚚 Pay on Delivery (Dar Es Salaam Only)
  • 💳 Pay with Delivery (Debit/Credit Cards)
  • 💳 Pay Before Delivery for (Customers Outside Dar Es Salaam)

    • Full details: Delivery & Payment Information.

    🏬 Can I pick up My Order?

    Yes. Choose “Pick Up” at checkout to collect from our Dar Es Salaam showroom during business hours.

    Full details: Working Hours.

    🎁 Do the Products include extra accessories?

    Standard accessories (for example, remotes and user manuals) are included.

    Some items may include complimentary extras - check each product description for what’s included.

    🧰 How can I get Installation Support?

    Our team is available Monday to Saturday during business hours.
    • ⚠️ Installation is not free. Please request a quote before placing an order.
    • 🧺 Service applies to TV, Air Conditioners, Washing Machines, Dryers, Dishwashers, and Cookers.
    • 📍 Dar Es Salaam Region only.

    Email Us · Chat on WhatsApp · Call Us

    🛠️ How can I get After-Sales Support?

    The Hisense Service Center Team is available Monday to Saturday during business hours.

    Hisense Service Center (Maps)

    🛒 Should I buy from Resellers in Dar Es Salaam or Other Regions?

    We strongly Recommend buying directly from Hisense Showroom Tanzania to ensure your product is Genuine and has an Official Tanzania Local Warranty

    .

    Many resellers mix our stock (which include TZ Warranty) with units they import themselves that have No Warranty.

    .

    Spare parts for those models may not be available at our Service Center.
    • Product Services

    Installation

    Washing Machine, Dryer & Dishwasher 

    Basic Installation is FREE

    (This includes connecting the machine to existing water & power points).

     

    Plumbing is not FREE

    If new pipes, taps or drainage are required.

    Please contact your Plumber.

     

    (Dar Es Salaam Region Only)


     

    Cookers

    Please contact a qualified Electrician to complete the Installation.

     

    (Dar Es Salaam Region Only)
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    Hisense Showroom TZ

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    Near CRDB Bank,

    Next to Equity Bank,

    Uhuru St, Kariakoo, DSM

    Phone:

    +255 762 772 664

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    Uhuru St, Kariakoo, 

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